use cases
Ensuredly specialises in health and medical, online tech and online commerce sectors. Every team deals with personal data, from customer email addresses, to partner and marketing lists. No matter how small the amount of personal data employees are handling, no company is fined for a data breach. They are fined for how prepared they are, and how they respond to incidents.
Not only is staff training in data protection mandatory by law for every company, it is also a must if you want to protect your company from potential fines.
↓
→ HEALTH & MEDICAL
Working with health data is always subject to strict regulations, because of several reasons. First, health data, symptoms, diagnoses, related logs, cannot easily be changed or modified. Medical records are documented for life. Furthermore, identity theft, abuse, or misuse of health data can have grave consequences for patients and other individuals. Besides potential financial, or operational consequences, individuals can experience shame and personal damages. Ensuredly strengthens your team to always recognise personal data, especially related to health, regardless if codified, so all operational steps are double checked and potential incidents recognised. Mistakes are human and happen, but can be expensive if not recognised or acted upon.
→ ONLINE TECH
Online tech companies have often heavily invested in the security of their product, that is collecting personal data. They have secure systems, encrypted data, strong defensive systems, and have expensive lawyer drafting their documentation. But it is not the systems that are the weakest factor. It is human error, due to clicking on a phishing email, sharing information where we shouldn't have, or forgotten to check internal policies. Ensuredly data protection and security training takes away the burden of time investment, yet changes behavior towards the handling of personal data.
→ ONLINE COMMERCE
E-commerce is often under the impression it does not have much personal data, due to having 'only personal data related to customers for delivering a product'. However, e-commerce deals with several specific issues that need careful and regular attention: digital marketing data and data subject right requests. There are few sectors where data subjects file more requests than anywhere else to 'have their data deleted' and 'I have the right to be forgotten'. Ensuredly trainings raise the awareness to all of these practical scenarios so that your staff recognizes the situations and checks the internal policies on the protocol to follow.